Magic X-ray Markers covers the cost of shipping to our customers.
However, return postage is the responsibility of the customer.
To streamline the return process, you have the option to purchase pre-paid return postage.
Once acquired, we will furnish you with a prepaid return label to affix to your package when sending the badges back to us. This ensures a convenient and efficient return experience.
This product is made specifically for the Magic X-Ray Marker (not for regular radiology markers). It prevents the x-ray markers from falling by strapping them securely. Please remember without the Marker Holder, there is always a chance of losing your x-ray markers. Therefore, we highly recommend purchasing the Marker Holder along with the Magic X-ray Markers. We also suggest the holders to be placed right behind the identification badge for easy access to the markers.
Estimated Lead Time: 10-14 Business Days.
Country of Origin: United States of America.
Policies
For the first 30 days after the original shipment date of your order, if for any reason you are not satisfied with your purchase and you have not damaged the product through neglect or misuse, then you may contact Customer Support to obtain a return authorization number and shipping instructions. Once the product has been returned to us, your purchase price, less shipping and handling, will be refunded to you.
We do not refund any shipping costs.
Returns after 30 days past the invoice date will not be accepted.
We do not offer exchange for this item.
How do I return:
1- Contact us via email, [email protected] for an Authorization Number.
2- Ship items to our Return Address, Magic x-ray markers 4839 E 345th St, Willoughby, OH 44094.
3- Returns process within 3-5 working days after it arrives.